Refund policy

Because NSS products are digital and customers receive access to the content shortly after purchase, purchases are generally final and nonrefundable once the product has been delivered or accessed.

We may provide a replacement file, store credit, or refund when:

• You were charged more than once for the same order.
• You received a product different from the product ordered.
• A technical defect prevents the product from functioning substantially as described and we cannot provide a working replacement.
• A refund is otherwise required by applicable law.

Dissatisfaction based on personal preference, failure to read the product description, lack of software needed to use an editable file, or a decision not to use the product generally does not qualify for a refund.